Frequently Asked Questions
Where are your classes?
Classes are held in venues across South Cheshire, Shropshire and North Staffordshire. You can view our class timetable with full venue details here. All venues are child-friendly, buggy-friendly and have parking available nearby. There is also always somewhere you can comfortably feed your baby. We also choose our venues carefully so you have the opportunity to socialise with other parents (in accordance with national or local Covid-19 restrictions).
How much do you charge for classes?
We try to keep our prices as competitive and affordable as possible. A single class costs £5.00 for one child. Siblings under 1 are free and currently just 50p for an additional sibling over 1. We currently can not offer any further discounts but may run special offers so please sign up to our mailing list to hear about these.
What happens if I miss a week?
Due to the current circumstances and the limit on class numbers and necessity to pre-book, we cannot offer any refunds or roll-overs for missed weeks. This is because we will be running at an already reduced capacity and may not be able to fill the place to recover our costs. However we will be sharing a recording of the class each week with participants so that you will not miss out if you can not attend for any reason.
How are you keeping customers safe during Covid-19?
We have carefully chosen our Covid-secure venues to ensure your safety but also offer you convenience. We will be carefully managing class bookings to control numbers in accordance with government guidelines and venue capacity allowing for social-distancing. We will offer an outdoor class if possible, weather permitting. We have fully risk assessed our classes and class leaders have completed Infection Control Training. You can view the risk assessment here. We will be following all government guidelines and make additional changes as necessary according to local and national guidance. We ask that all customers complete a health declaration before class and do not attend if unwell.
Are face coverings required?
Face coverings must be worn upon entering and exiting the building, and whilst moving around in corridors or toilets, You will not be required to wear a mask whilst sitting socially distanced from other adults in class to aid communication with your child, but of course you can if you wish. Your class leader will be wearing a visor during the class and a face mask when in closer proximity to parents or children.
Who will provide the musical instruments?
We will no longer be providing musical instruments in class for children to use. We sell a brilliant range of musical available for sale and we would encourage you to purchase some if you need anything. We will also be offering class starter kits at a special price following booking. You are of course welcome to bring your own instruments from home. We request that you keep all belongings on your own music mats, keep belongings to a minimum and try to avoid leaving anything on show that another child may pick up. Please take all rubbish home with you too, or place in outside bins.
Can we bring another adult along?
Please try not to bring another adult to class if possible. If you are just bringing one child our booking system will only allocate you one adult place and we need this information to be correct for capacity safety. If you require an extra adult to come with to help with multiple children or a child with additional needs please contact us to arrange this so we can adjust our available capacity,
What information do you need when I book on to a class or event?