Frequently Asked Questions
Where are your classes?
Classes are held in venues across South Cheshire, Shropshire and North Staffordshire. You can view our class timetable with full venue details here. All venues are child-friendly, buggy-friendly and have parking available nearby. There is also always somewhere you can comfortably feed your baby. We also choose our venues carefully so you have the opportunity to socialise with other parents (in accordance with national or local Covid-19 restrictions).
How much do you charge for classes?
We try to keep our prices as competitive and affordable as possible. A single class costs £5.00 for one child when booked in a half term block. Siblings under 1 are free and currently just 50p for an additional sibling over 1. We currently can not offer any further discounts but may run special offers so please sign up to our mailing list to hear about these. If spaces are available after the term starts we may be able to offer spaces on a Pay As You Go basis for £6 per class.
What happens if I miss a week?
Due to the current circumstances and the limit on class numbers and necessity to pre-book, we cannot offer any refunds or roll-overs for missed weeks. This is because we will be running at an already reduced capacity and may not be able to fill the place to recover our costs. However, you can swap to an alternative class or sell your place to a friend if you like.
How are you keeping customers safe during Covid-19?
We have carefully chosen our Covid-secure venues to ensure your safety but also offer you convenience. We will be carefully managing class bookings to control numbers in accordance with government guidelines and venue capacity allowing for social-distancing, but friends can sit together. We have fully risk assessed our classes and class leaders have completed Infection Control Training. You can view the risk assessment here. We will be following all government guidelines and make additional changes as necessary according to local and national guidance. We ask that all customers complete a health declaration before class and do not attend if unwell.
Are face coverings required?
Face coverings are encouraged but not mandatory upon entering and exiting the building, and whilst moving around in corridors or toilets, You will not be required to wear a mask whilst sitting socially distanced from other adults in class to aid communication with your child, but of course you can if you wish.
Who will provide the musical instruments?
We can provide small sets of musical instruments in class for children to use, however you may wish to bring your own. We have a brilliant range of instruments available for sale and we would encourage you to purchase some if you need anything. We will also be offering class starter kits at a special price following booking. You are of course welcome to bring your own instruments from home. We request that you keep your instruments on your own music mats, keep belongings to a minimum and try to avoid leaving anything on show that another child may pick up. Please take all rubbish home with you too, or place in outside bins.
Can we bring extra siblings?
Yes, siblings are charged at 50p. You need to adjust the number of children attending and enter the code SIBLING in the coupon code box, and ensure you click the arrow to validate it, or it will charge another full price class. There is further guidance on this in the class information.
Can we bring another adult along?
Yes there is no restriction on bringing additional adults any more.
What information do you need when I book on to a class or event?